How often do you think about the method you use to communicate? How often do you consciously decide to text someone rather than send an email? Or ask for a face-to-face conversation rather than dashing off an email? Or wind up in a sticky situation with someone who mis-read your tone on text?
We usually communicate in whatever way's most convenient, but this is often a formula for misunderstandings, even with the best of intentions. Thankfully, you can start your communication off right, and when you do, you’ll save yourself and improve your relationships.
One quick rule of thumb: Match the communication method to the level of importance of your conversation — and you’ll pick the perfect method every time.
So let’s identify the levels of communication. Most of us communicate through texting, emailing and chatting. This is the first level of communication. The amount of information you send through these mediums is mostly words, plus a few emoticons.
The second level of communication occurs over the phone. Here, you provide words as well as tone. So you increase the amount of information being conveyed.
Of course, the most information that you give or receive is when you're talking with someone, in-person, because you get body language, tone and words.
Here's a breakdown: